From documentation to product design partner

TP Silva Oy is a leading international operator in the manufacture of firewood machines and attachments. The company’s well-known brands Hakki Pilke, Palax and Japa offer top-quality and reliable products for both leisure users and industry professionals.

TP Silva struggled with the challenges of documentation management and was looking for a partner who would offer innovative solutions. Huld stepped in, renewing their documentation process. Before, TP Silva had used text-oriented documentation, which posed challenges especially in terms of translation costs.

Huld recommended switching to visual documentation, which turned out to be the right solution. This change not only reduced translation costs but also improved the usability and versatility of the documentation.

“We are particularly pleased with the straightforward way of working together. In documentation, we have especially appreciated the more thought-out solutions of Huld’s experts, such as structural documentation, images added to user manuals and reduced amount of text to be translated”, says Petri Kinnunen, R&D Director, TP Silva

Outsourcing documentation created a solid foundation for deepening collaboration. Building on this, Huld’s experts extended their support to TP Silva in mechanical design, electrical engineering, and safety consulting. These additional services enabled TP Silva to further enhance the quality of their products and offerings.

The collaboration has proven highly successful for both parties. TP Silva has gained from Huld’s specialised expertise and ability to deliver tailored solutions, while Huld has secured a valued partner for developing innovative projects. This strong partnership continues to pave the way for future success.