Identify and resolve process bottlenecks

Reduce manual work in industrial processes through design

When users and technology don’t work seamlessly together, it can result in unnecessary costs, inefficiencies, errors, and disruptions in communication for both industrial production processes and business operations. The interaction between people and technology can be improved through design.

A process involving experts provides confidence in problem situations and helps to outline the path towards problem-solving.

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Benefits

What value does design bring?

Meaningful change is created by combining data, design thinking, and technology.

We dig into your problem and clarify it for you through user-centered design. We help you understand what to do next with your challenge and open up the possibilities of technology as needed, whether it’s better data solutions, application development, or AI.

Do you recognise these challenges?

A lot of manual copy-paste data transfer is done in reporting from systems or Excel to other documentation formats.
Information is stored or processed in Excel and does not reach other necessary parts of the process or professional groups.
Information is transferred via Post-it notes or phone calls between processes and people, leaving no trace in the systems, which makes process improvement difficult.
Communication does not work as desired between process stages.
A specific system or system feature is not used, or users resist its implementation.

Work smarter, not harder

Our service

We use an iterative, user-centered approach aimed at achieving a clear and measurable impact on your business.

Our service consists of the following parts:

Problem Mapping: We review the known technology issues with the client, whether it’s Excel requiring manual work, deficiencies in reporting tools, data blind spots in production, or unclear technology development areas.
Initial Meeting: A detailed review of the selected problem to ensure all perspectives and goals are included.
Interviews: We have in-depth discussions with five experts who are most familiar with the problem.
Analysis of Results: We compile the essential findings from the interviews into a clear overall picture.
Solution Proposal: We present a concrete, tailored approach to solving the problem, considering users, technology, and business needs. We agree on the next steps together.

Service price: 3900€ (VAT 0%)

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Viljakaisa Aaltonen

Head of Business, Design Services

viljakaisa.aaltonen@gofore.com

+358 50 483 5663