Fimlab’s agile service is based on an extensive digital ecosystem. The enterprise architecture guiding its development was built in collaboration with Gofore.
Fimlab uses digital services to enable the expansion and development of laboratory operations on the customer’s terms.
“Our operations have been continuously expanding. Each reform project affects not only our employees, but also the healthcare of more than one million Finns. Things must be done agilely, as customers’ needs evolve all the time, but also sustainably and safely,” says Esa Kärkäs, Director of Development at Fimlab, who is responsible for business development and information systems.
Digital services focus on the customer’s entire care chain, from ordering to analysing samples and forwarding the results.
“In the face of continuous change, we need to develop comprehensive laboratory services in support of care chains. An enterprise architecture, which develops and adapts as our operations evolve, was built five years ago with Gofore, as a basis for digitalisation and our care-chain approach.”