The revamped intranet of the Finnish Tax Administration serves nearly 6,000 users in their daily work. It was also successful in an international communications competition in autumn 2021. Gofore and Cloudriven were their partners in the renewal process.
“Renewing the ways to interact and do information work is part of the Tax Administration’s extensive organisational and cultural change,” say Päivi Annala, ICT expert, and Katri Riekkinen, Communications Manager.
“We needed new methods and tools to move from local data management and the partly siloed, although open and active interaction, towards a more network-like, self-governing and agile way of working which is in accordance with our strategy.”