Gofore Cookie Policy

Our website, gofore.com (the “Website”), uses cookies (“Cookies”). Cookies are small text files that are stored by a browser on a user’s/visitor’s device when they use a website. Cookies can, for example, be used to collect information about how you use a website and to “remember” your preferences or actions on websites. Gofore uses cookies to facilitate the use of the Website. Cookies and the information collected through them are also used to analyse the usability and use of the Website, monitor its use, and support the ongoing development of the Website.

Cookies contain a unique identifier (UID), such as a randomly generated sequence of numbers, which can be used to identify your device. Although your device can be identified through cookies, cookies alone generally do not enable the identification of users of our Website without certain additional information. However, some third parties that use cookies on our Website, such as Meta, may be able to associate a cookie identifier with a corresponding Facebook user if the visitor to our Website has a Facebook account.

Our Website uses certain cookies that are essential for its operation. As explained in more detail below, some of the optional cookies we use are necessary to enable the intended functionality of our webpages, some are necessary to improve the performance of our Website or enhance the user experience, and some are used to analyse Website usage and users, and to show you targeted marketing on our Website or on other websites and platforms.

When you visit our Website, cookies may be stored on your device either by Gofore or by third-party service providers such as Google and Meta.

Data collected by cookies

Gofore and third-party service providers collect especially the following information through cookies:

• IP address
• Time of visit
• The website from which you arrived at our Website
• Pages visited
• Browser type used by the user (such as Internet Explorer, Chrome or Firefox)
• User’s geographical location

Cookies used on our website

We use cookies on our Website for the following purposes:

• Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Preferences: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
• Statistics: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
• Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
• Unclassified: Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Specific services and providers

We use the following services and technologies on our Website:

• Google services: YouTube for embedding content, Google Analytics for monitoring Website usage, Google Ads for remarketing, and Google Tag Manager for functional purposes. Cookies related to these services are placed on your device by Google. Google may also have access to the cookies it places and the information collected through them. Please read more about Google services, including the duration of these cookies and Google’s services generally.
• X (formerly Twitter): To enable sharing functionality and to track usage of our Website. These cookies are placed on your device by X, which may also have access to these cookies and the information collected through them. Please read more about X cookies.
• Meta (including Facebook and Instagram): To enable sharing functionality, track usage of our Website, and target advertising. These cookies are placed on your device by Meta, which may also have access to these cookies and the information collected through them. Meta uses this information to provide analytics services and targeted advertising. Please read more about Meta cookies.
• LinkedIn: To enable sharing functionality, track usage of our Website, and target advertising. Please read more about LinkedIn cookies.
• Hotjar: To monitor the use of our Website. Please read more about Hotjar cookies, including cookie retention periods.
• HubSpot: For user tracking, form functionality, and marketing automation. These cookies are placed on your device by HubSpot. HubSpot may also have access to these cookies and the information collected through them. Please read more about HubSpot cookies, including cookie retention periods.
• WordPress: Our Website is built on the WordPress platform. WordPress places functional cookies and cookies that are essential for the operation of the Website.
• SoundCloud: To embed our podcasts on the Website. SoundCloud places cookies for functional purposes and user tracking and may also have access to the information collected through these cookies. Please read more about SoundCloud cookies.
• Spotify: To embed our podcasts on the Website. Spotify places cookies for functional purposes and user tracking and may also have access to the information collected through these cookies. Please read more about Spotify cookies.
• Vimeo: To embed videos on the Website. Vimeo places cookies for functional purposes and user tracking and may also have access to the information collected through these cookies. Please read more about Vimeo cookies.
• Leadoo: We use Leadoo to provide chatbots on our Website and to identify visitors. Leadoo does not place cookies on your device but uses technologies comparable to cookies. Please read more in Leadoo’s Privacy Policy.

Your cookie consent applies to the following domains:

• gofore.com
• simulators.gofore.com

More detailed information about cookie functionality and data retention periods can be found by clicking the icon in the lower-left corner of the Website and opening the “Change your consent” tab of the cookie banner.

How to manage cookies

Cookies that are strictly necessary for the operation of the Website are placed automatically. All other cookies are stored on your device only on the basis of your consent. If you have already provided your consent to the storage of cookies on your device and wish to withdraw it, you can prevent the use of cookies by clicking the icon in the lower-left corner of the Website and changing your consent settings.

You may also use your web browser settings to manage cookies. Please note that blocking all cookies may affect the functionality of our Website. As a result, certain features of our webpages may no longer be available to you or displayed correctly. Further information on how to change your browser’s cookie settings can be found in your browser’s user manual.

Updates and contact information

We reserve the right to update and make changes to our Cookie Policy. Unless otherwise required by the mandatory laws, we may not inform the users of our website about the changes we have made to our Cookie Policy. Therefore, we recommend you read this policy from time to time to stay informed of any changes.

If, for any reason, you consider that we have not complied with this Cookie Policy or if you have any questions, please contact us by email at privacy@gofore.com and we will get back to you as soon as possible.