Digital maturity model for Smart Cities

Digital maturity model for Smart Cities

Cities have multiple challenges to tackle these days. At the same time there’s pressure to be carbon-free, to be sustainable both environmentally but also from an ethical perspective, and to be able to serve the citizens in a personalized manner, but without wasting valuable resources.

Digitalization is in a key position in solving these challenges. Usually, digitalization is seen from a purely technical perspective but we see eight dimensions in digitalization:

  • Strategy
  • Leadership
  • Renewable business models
  • Processes
  • People and culture
  • Ecosystems and interoperability
  • Technology
  • Knowledge and Data

Based on these aspects we have created a Digital maturity model for Smart Cities. The model provides a frame of reference for the current state of digitalization and renewal of the organization.

Digital maturity model consists of

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Personnel survey

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Detailed maturity of each eight aspects

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Maturity profile report

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Steps how to go forward

Benefits of the Digital Maturity Model

Based on the feedback from our customers the Digital maturity model the model work enables:

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Current state analysis

Knowledge of your city's digital maturity state helps see what aspects need work and enables self-assessment and independent audit.
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Metrics

The model makes digital transformation measurable.
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Comprehensive knowledge

The model covers comprehensively the aspects of digital transformation and renewal – not just the technology aspect
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Planning the future

The model helps to identify the next targeted steps in the digital development

We would love to measure your organization's digital maturity!

Tommi Rasinmäki

Senior Consultant & People Lead