Gofore is an international digital transformation consultancy with Finnish roots. We employ nearly 1,500 experts across 18 locations in Finland, Germany, Austria, Spain, and Estonia. With our technology and business expertise, we work for functional, secure and equal services for the digital society and sustainable solutions for the intelligent industry. Our diverse group of professionals share a pioneering ambition to create a more humane and responsible digital world. Our values guide our business: Gofore is a great workplace that thrives on customer success. In 2024, our net sales amounted to EUR 186,2 million. Gofore Plc’s share is listed on the Nasdaq Helsinki Ltd. in Finland. Our vision is to be the most significant digital transformation consultancy in Europe.
You can find more information about Gofore as a employer from Join the Crew and Culture pages.
Please note that this customer-facing position requires fluent Finnish skills.
Join us in building a safe digital future!
Gofore’s cybersecurity service area operates at the heart of society and industry. We create impactful digital solutions that make everyday life easier, strengthen cybersecurity for society and businesses, and improve companies’ competitiveness. We are now looking for a new leader for our cybersecurity service area—someone passionate about growing and developing business, delivering customer value, and enabling top-level expert work in the field of digital security.
As Head of Service Area, Cyber, you will be responsible for the entirety of the cybersecurity service business. You will lead and implement the business plan for the service area, combining growth goals, customer value, expertise, and delivery capability in a sustainable, scalable, and profitable way. You will guide a rapidly growing community of over 30 experts together with team leads and key business stakeholders.
Responsibilities of the Head of Service Area:
Business and Profitable Growth Leadership
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Strategic, profitable, and responsible leadership of your business area
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Development of service offerings based on customer and market needs, with profitability in mind
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Ensuring utilization rates and capacity management aligned with business needs, including building future capabilities
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Development of delivery, pricing, and business models in close collaboration with other business areas—focusing on customer value and scalability
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Identifying new business opportunities in cybersecurity, such as critical infrastructure protection, AI-related security solutions, and public sector regulatory requirements
Customer Engagement
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Broad understanding of Gofore’s key sectors: public sector, intelligent industry, wellbeing, security, and retail and services
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Close collaboration with account managers, service area leads, and sales
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Active participation in sales and proposal processes, ensuring visibility, value, and customization of cybersecurity services
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Development of the role of cybersecurity services as part of a broader service offering
Operational Leadership
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Daily leadership and continuous development of the service area with team leads
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Development of operational models to ensure efficiency, communication, customer value, and delivery capability
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Promotion of collaboration with other service areas and internal partners
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Ensuring scalable, predictable, and customer-centric delivery models, even in critical cybersecurity projects
Capability and Competence Development
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Supporting the technical, consultative, and business-oriented growth of experts
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Ensuring success through strategic recruitment of future competencies
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Building future cyber capabilities such as AI-based threat detection, cloud security, Zero Trust architecture, OT security in industry, and secure sustainable software development
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Developing communities of expertise and supporting leadership within the service area
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Supporting competence development from sales and customer understanding perspectives
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Enabling effective use of expertise in deliveries, projects, and customer engagements
Team Wellbeing & Leadership
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Leading and developing a culture where people can grow, be inspired, and make an impact
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Strengthening an inclusive, value-driven, and psychologically safe work community
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Acting as a supervisor for team leads and senior experts
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Supporting leadership and developing communities of expertise with team leads
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Caring for expert wellbeing and motivation, especially during change
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Promoting collaboration, openness, and shared responsibility within the service area
What We Expect From You
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Deep understanding of the cybersecurity domain, threats, emerging technologies, and relevant legislation based on previous experience
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Proven experience in business leadership, driving profitable growth, and developing services at scale—within service businesses generating tens of millions in annual revenue
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Successful cybersecurity project experience across Gofore’s key sectors: public sector, intelligent industry, wellbeing, security, and retail and services
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Experience in resource management and optimizing utilization in service business
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Proven track record in active sales, proposal creation, and customer dialogue
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Demonstrated success in coordinating large proposals (over €5M)
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Understanding and experience in integrating cybersecurity into digital transformation projects
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Experience in leading expert communities (preferably over 50 experts)
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Strong people-centric leadership, self-leadership, reflection skills, and ability to develop others
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Fluent in Finnish and English
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Willingness to travel for customer meetings in the Helsinki metropolitan area
What we offer
Comprehensive well-being and smooth everyday life are at the core of Gofore. Our goal is to be a work community where working is inspiring, rewarding, and enhances your professional skills. Our customer satisfaction is high, our NPS being 62 (2025), and our reputation for providing high-quality services to our customers is solely thanks to our top experts. Gofore employees receive particularly good feedback for their customer-oriented attitude. Our employee satisfaction is based on a skilled community and collaboration.
We are proud of our transparent culture, pioneering spirit, and the fact that we have a greater purpose than just generating profit – striving for a more humane, sustainable, and ethical digital world and working life.With us, you will become part of a community where you are close to other experts in your field and at the same time work closely with other top experts on customer projects. We are organized in a customer-oriented manner, which allows visibility towards individual and team successes and professional development, for example, within a specific industry.
The community spirit of Gofore employees also extends outside of work through various activities such as small event workshops, board games, and family days. To ensure optimal balance, we offer flexible working conditions and tools that you can choose from according to your needs. In addition, we have comprehensive benefits. Gofore has its own collective agreement that reflects our employees. You can familiarize yourself with it here.
Salary development
For us it is important that Goforeans receive reasonable total compensation for their work. The range of the basic monthly salary is wide in this role, as different backgrounds may be suitable. Your salary will be defined based on your skills and experience, and we will be happy to discuss the topic more along the process, as we get to know each other better. The compensation is the outcome of, not only experience and skills, but also active work for our two values: being a good workplace for everyone and considering customer perspective in everything we do. The feedback that you receive, your utilisation rate (we are consultants, after all!) and your own professional development are central in the salary discussions with your People Leader (i.e. supervisor). We have different salary models, and in addition to the monthly salary, we have separate bonuses linked with the company’s success. Bonuses can be related to, for example, recruitment, sales or actions advancing Gofore’s employer brand.
Our recruitment process
Read here what happens when you send your application and how recruitment progresses here at Gofore.
We recognise and understand neurodiversity, and are willing to adapt our recruitment process based on your needs.
Does this sound interesting?
Please send us your application and CV as soon as possible. We handle applications already during the application period, which will end on Sun 31.8.20205.
