VR owns and operates the passenger services of Finnish railways. The company needs to optimize workflow, customer service and internal communications onboard its trains. Gofore provides the application.
In 2016, VR aims to improve the efficiency of its passenger operations. In its current state, each train is assigned with a conductor. VR’s goal is to improve the conductors’ coverage and flexibility, whilst decreasing the amount of labor needed. Gofore is chosen to design and build a desktop and mobile application to support these objectives.